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About Dr Mark Rowe
Dr Mark Rowe is a Consultant Psychiatrist in full time private practice at St Leonards with a particular interest in sub-typing depressive illneses, bipolar disorder, psychopharmacology, and mood disorders which may be persistent, only partially responsive to treatment, or treatment resistant. He is a visiting Medical Officer to the Northside Clinic, Greenwhich where he works in the sub-specialised Mood Disorders Unit. He has held various roles on Advisory Boards of Pharmaceutical companies.
Practice Location
- Practice name Greenwich Specialists Rooms
- Address 174 Pacific Hwy, Greenwich NSW 2065
- Suburb or City Greenwich, NSW
- State New South Wales
- Country Australia
- What is the Dr Mark Rowe's specialty?
- Dr Mark Rowe is a Psychiatrist.
- What is the address of the Dr Mark Rowe's practice?
- Dr Mark Rowe works at 174 Pacific Hwy, Greenwich NSW 2065
- What are the Dr Mark Rowe's qualifications?
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Dr Mark Rowe is a Consultant Psychiatrist in full time private practice at St Leonards with a particular interest in sub-typing depressive illneses, bipolar disorder, psychopharmacology, and mood disorders which may be persistent, only partially responsive to treatment, or treatment resistant. He is a visiting Medical Officer to the Northside Clinic, Greenwhich where he works in the sub-specialised Mood Disorders Unit. He has held various roles on Advisory Boards of Pharmaceutical companies.
FAQ
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Timothy Scriven
• 07.09.2022I attach here the complaint I made to the HCCC
“I accept the principle, articulated on your website, that a clinician has the right to refuse to see any patient. What I do not accept is that the clinician can “sit” on a referral and then reject it for reasons of space. If I’m told I will be seen, my referral should not then be discarded, especially not purely for capacity reasons.
I put in a referral to Dr Mark Rowe. I called up to confirm it had been received. I was told that I had been added to the waiting list, that my referral would be triaged and that I would be seen eventually, in a period that may well be as little as six weeks. As a result of this, I stopped looking for a psychiatrist, confident I had found one. One week later I was contacted and told that Dr Rowe had retrospectively closed his books and that I would not be seen.
I then complained to the practice. They replied with two possible alternative psychiatrists I could see, one of whom was totally unsuitable as she did not work in my area (ADHD) and the other of which cost twice as much as Dr Rowe, and was therefore unaffordable. Given that one of the proposed alternatives does not even deal with my condition, I seriously doubt whether any consideration was put into the recommendation. Had I blindly made an appointment as recommended, I could have been on the hook for quite a bit of money.
I sent a reply back reiterating my concerns, proposing a solution (that space be made to see me, or that a workable alternative psychiatrist be found). I also expressed concern about whether my complaint had ever been sent to Dr Rowe. I also informed them, as a courtesy, that if my concerns were not adequately addressed I would be lodging a complaint with the HCCC, and potentially with other relevant bodies. I have not heard back from his practice.
Had Dr Rowe communicated to me that he was going to, or might be going to close his books, I would have been able to seek an alternative. Psychiatrists are overbooked at the moment, and in that week which elapsed before being told my referral was received, and I would be seen eventually, and being told my referral was rejected, I missed out on opportunities to be seen by other psychiatrists.
On a personal level, I feel this behaviour is quite rude. I work for a public health clinic as an administration officer that has come under enormous strain during COVID. We have had to take all sorts of steps to manage our waiting list, but we would never *retrospectively* close our books to manage demand, rejecting existing referrals.
I would like ideally to be booked into the service, as I feel this would be the most straightforward way of remedying the situation. Failing that, I would like a bona fide attempt to find a suitable alternative psychiatrist. I would like Dr Rowe to apologise, and to undertake to, in future, to inform his administrative staff if he may be going to close his books and instruct his administrative staff to tell people they speak with right away if it is likely or possible that their referral will be rejected as a result of book closure. I would like reassurance that my complaint was actually sent to Dr Rowe.”